Sometimes, it feels like we have been talking forever about the Baby Boomers and their impact on everything in North America, from shopping to home buying to the structure and makeup of the workforce. Well that is about to change – and we will need to adapt to it. In our employee engagement research and special studies done by firms … Read More
The Noise About Engagement
The more ‘engaged’ the team, the greater the likelihood that the team will go out of their way to achieve their objectives. This direct cause-and-effect relationship is at play in your business today; the only question is whether it is helping or hindering your results. Gallup first tripped across the predictive value of employee commitment fifteen years ago in the … Read More
Three common mistakes: What’s it like to be your employee?
We spend a lot of time answering questions from business leaders about how to hire the very best people for their business. Everybody wants the very best talent money can buy (in a perfect world they would be both talented and low-maintenance), and most understand intuitively that ‘people’ are the only really sustainable competitive advantage. Your competitors can out-invent you, … Read More
The Courage To Think Differently – And To Act!
Why is it that, even when we know that a particular habit isn’t serving us well and may even be harming us, we still resist doing what we know makes logical sense to avert the inevitable? What is it about the human condition that allows us to rationalize the patently illogical, and even the irresponsible? This dysfunction shows up in … Read More
Hire for Fit or Forget Employee Engagement
Hiring employees for fit is quite possibly the most essential business need today. You may think that statement is too bold, but consider how central your people are to every single part of your business. Your employees are the ones who create positive (or negative) team environments, boost customer loyalty (or not), choose to put in their discretionary effort (or … Read More
Still Not Convinced Engagement Makes a Difference in Performance?
It is tempting to dismiss the mass of statistical evidence supporting the importance of engagement. After all, we are just a small business in relation to these massive global studies. You may be surprised to learn what one mining company found. You have by now no doubt have read numerous articles here and elsewhere about employee engagement and the payoff … Read More
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